Aka.ms GuideIndependent help for aka.ms links
Independent reference · Not affiliated with Microsoft · Official links always go to microsoft.com

Is aka.ms safe?

Yes — a real aka.ms link is operated by Microsoft and forwards to an official microsoft.com page. The only danger is look-alike links and people pretending to be support.

Why the real thing is safe

aka.ms is Microsoft's own domain. A legitimate aka.ms link cannot point anywhere except a Microsoft page, so following one and signing in on the microsoft.com page it opens is safe.

Red flags to watch for

  • A different domain. After the link opens, check the address bar. If you are asked to sign in somewhere that is not microsoft.com, stop.
  • Someone sends you a code to enter. If a person contacts you and asks you to go to an aka.ms link and read back a code, it is a scam to take over your account.
  • Requests for payment or remote access. Microsoft setup pages never charge a fee or ask you to install "support" software to continue.
  • Typo domains. Fakes use addresses that look like "aka.ms" but are not. Type aka.ms links yourself when you can.
Simple rule: open the link, then confirm the page you sign in on ends in microsoft.com. Never share a code with someone who contacted you.

Frequently asked questions

Can an aka.ms link be a virus?

A genuine aka.ms link only forwards to Microsoft and cannot install anything by itself. Be cautious of look-alike links that are not really aka.ms.

Someone asked me to enter a code at aka.ms — is that ok?

Only if you started the process yourself (for example, signing in to Minecraft). Never enter or read out a code because a stranger told you to.